Southbourne Surgery

Southbourne Surgery

337 Main Road, Southbourne, West Sussex, PO10 8JH

Current time is 22:01 - Sorry, we're currently closed please contact NHS111

NHS

Telephone: 01243 388740

southbourne.surgery@nhs.net

Coronavirus (Covid-19) Information

Covid-19 vaccination update – 3rd June 2021

 

After 23 weeks supporting the Covid-19 vaccination programme, our team’s direct involvement has now come to a close.

 

With the increasing demand at all GP practices and the wider range of services we provide starting to resume, we have agreed it is the right time to focus fully back at the practice.

 

Over the time we have been involved in the programme, we have delivered more than 64,000 vaccinations and 48,500 people have now received their vaccine thanks to the work of the entire CHAMP team from the vaccinators to the hundreds of volunteers.

 

It remains really important to us that all of our patients are able to receive their vaccination.

 

We have worked with our NHS colleagues so that any of our patients who are eligible and have not yet had their vaccination are able to easily, and that there are services available for our patients as soon as they become eligible.

For all enquiries about vaccinations and booking into clinics please email sxccg.vaccineenquiries@nhs.net  Please do not call the surgery as we are unable to answer any queries.

 

The Selsey vaccination centre and Tangmere vaccination centre have now closed but here is where you will be able to receive your vaccination – and how to book it

If you are aged 40 and over and need your first dose – please call 119 or visit the national booking system to arrange your appointment. Services will only show when they have available appointments and so if there isn’t a local centre showing please try again at a later time and more options will become available.

 

If you are aged 39 and under and need your first dose – it is recommended that you have an alternative to the AstraZeneca vaccine. Please call 119 or visit the national booking system to arrange your appointment. Services will only show that have the recommended vaccine for you, and so if there isn’t a local centre showing please try again at a later time and more options will become available. The Westgate vaccination centre is expecting to be able to offer the Pfizer vaccine by the middle of June, and appointments will be available on the national booking system’s website and 119 as soon as this is confirmed. Until that point, alternative services, such as the vaccination centres in Portsmouth and Brighton and other GP led services will be options for you.

 

If you are waiting for your second dose and had the AstraZeneca vaccine for your first vaccination – please call 119 or visit the national booking system to arrange your appointment. Westgate vaccination centre will be able to offer this appointment for you. Services will only show when they have available appointments and so if there isn’t a local centre showing please try again at a later time and more options will become available. Please make sure you do book and attend your second dose appointment to make sure you receive the highest level of protection.

 

If you are waiting for your second dose and had the Pfizer vaccine for your first vaccination – your details have been passed to the Sussex Vaccination Programme team to arrange your second dose appointment so that you can receive the same vaccine as your first dose. The clinics for your appointment will be taking place at Bognor Health Centre and you will shortly receive an update on how to arrange this. Transport is available for anyone who will find it challenging to get to the Bognor vaccination service. Details about the transport service will be shared with you with the details of your appointment.

 

If you have any further questions about the Covid-19 vaccination programme, there is lots of information on the SHCP website: Sussex COVID-19 Vaccination Programme | Sussex Health & Care Partnership (sussexhealthandcare.uk)

 

We want to take this opportunity to thank all of our patients who have supported our vaccination services, and all of the teams across CHAMP who have made it possible.

Coronavirus Information (COVID-19)

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.

Stay at home if you have coronavirus symptoms

Click Here to visit NHS advice page

Click on the image to visit the NHS CoVID advice page

Stay at home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss of smell of taste – this means if you have recently developed a loss of smell or taste, most noticeable when eating.

Do not go to a GP surgery, pharmacy or hospital. Use the 111 coronavirus service to find out what to do.

Vitamin D Supplements

If you have received a letter stating that you are eligible for Vitamin D supplements because you are at high risk (clinically extremely vulnerable) from coronavirus (COVID-19), here is the link to the Government website where you will be able to sign up to the service  https://www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk/get-vitamin-d-supplements/

You will need to give us some information about yourself, including your NHS number. Your NHS number is a 10 digit number, like 485 777 3456. You can find it on the letter from DHSC.

 

Face Coverings 

Due to Coronavirus we have made some temporary changes to our services.

  • We require ALL patients aged over 4 years old to wear a face covering if they are visiting the surgery.
  • Routine appointment telephone lines are open between 08:30 and 12:00 Monday – Friday
  • Urgent on the day calls only from 12:00 until 18:30
  • If  after following Government guidelines you have decided that you are exempt from wearing a mask you will need to discuss this with a clinician before attending any face to face appointments

These changes will remain under constant review and will be lifted at the appropriate time.

How to avoid catching and spreading coronavirus (social distancing):

Everyone should do what they can to stop coronavirus spreading.

It is particularly important for people who:

  • are 70 or over
  • have a long-term condition
  • are pregnant
  • have a weakened immune system

DO:

  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately and wash your hands afterwards
  • avoid close contact with people who have symptoms of coronavirus
  • only travel on public transport if you need to
  • work from home, if you can
  • avoid social activities, such as going to pubs, restaurants, theatres and cinemas
  • avoid events with large groups of people
  • use phone, online services, or apps to contact your GP surgery or other NHS services

DON’T

  • do not touch your eyes, nose or mouth if your hands are not clean
  • do not have visitors to your home, including friends and family

Caring for coronavirus patients at home:

This also includes information about the “Sick Day Rules” for patients taking specific medications so as to help avoid Acute Kidney Injury (AKI). Please click here for information

Advice for those patients who have tested positive for CoVID-19

Conserving your energy – Practical advice for people during and after having COVID-19  Click on the link to open an information leaflet

COVID-19: Supporting your recovery – Overview (lthtr.nhs.uk) Click on the link for advice on supporting your recovery from CoVID-19

Information for clinically extremely vulnerable patients

Clinically vulnerable people are those who are:

  • aged 70 or over (regardless of medical conditions)
  • under 70 with an underlying health condition listed below (that is, anyone instructed to get a flu jab each year on medical grounds):
    • chronic (long-term) mild to moderate respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
    • chronic heart disease, such as heart failure
    • chronic kidney disease
    • chronic liver disease, such as hepatitis
    • chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS) or cerebral palsy
    • diabetes
    • a weakened immune system as the result of certain conditions or medicines they are taking (such as steroid tablets)
    • being seriously overweight (a body mass index (BMI) of 40 or above)
  • pregnant

Not all of the above are required to shield from corona virus. If you need to shield, you will have received a letter from the NHS, or a phone call from us.

All information on shielding can be found on the NHS Website. Please click here to access the latest shielding information.

Whilst food parcel deliveries have now stopped, you should still be able to access priority slots for supermarket deliveries if you would prefer not to go out and about. https://www.gov.uk/guidance/coronavirus-covid-19-accessing-food-and-essential-supplies

Areas that are subject to local restrictions may require shielding to resume, or if you work inside an area subject to restriction while living in an unrestricted area, you may need to check local guidance. https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19#:~:text=friends%20of%20family.-,If%20you’re%20in%20a%20local%20lockdown%20area,stay%20at%20home%20and%20shield.

Returning to Work

If you have concerns about returning to work, you should discuss these with your employer. Your employer should make accommodations if you are extremely clinically vulnerable, these might include allowing you to travel to and from work at quieter times of the day, or reducing the amount of face to face contact you have with the public. Your workplace should be Covid-secure and enable social distancing. You can find more advice and guidance here:

https://www.citizensadvice.org.uk/work/coronavirus-if-youre-worried-about-working/

https://www.acas.org.uk/coronavirus/vulnerable-people-and-high-risk

https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19

Mental Health

Shielding has been very challenging for most people, and returning to everyday life presents new and sometimes stressful challenges. Looking after your mental health is just as important as your physical health. You might find some self-help guidance helpful for your individual circumstances.

If you have or are a carer
https://www.carersuk.org/help-and-advice/coronavirus-covid-19

If you are, or care for an older person
https://www.ageuk.org.uk/information-advice/coronavirus/

If you are struggling with anxiety, depression or mental health problems because of coronavirus
https://www.mind.org.uk/information-support/coronavirus/

For travel insurance queries:

concerning Covid-19 (Coronavirus) click here

Neighbourhood Schemes:

We have been made aware of 3 local neighbourhood schemes to assist isolating people who have little or no support from elsewhere:

– For Parish Council connections click here
– For St John’s Church connections click here
– For Bosham Isolation Support BISCuit connections click here

– For support in the Emsworth area via the Emsworth Alliance  click here

Domestic Abuse

Measures announced over recent weeks to tackle coronavirus (COVID-19) have seen people’s day-to-day lives drastically altered. These changes are essential to beat coronavirus and protect our NHS.

The government acknowledges that the order to stay at home can cause anxiety for those who are experiencing or feel at risk of domestic abuse. There is never an excuse for domestic abuse, no matter what the circumstances are.

For anyone who feels they are at risk of abuse, it is important to remember that there is help and support available to you, including police response, online support, helplines, refuges and other services. You are not alone.

The household isolation instruction as a result of coronavirus does not apply if you need to leave your home to escape domestic abuse.

What is domestic abuse?

Domestic abuse is not always physical violence. It can also include, but is not limited to:

  • coercive control and ‘gaslighting’
  • economic abuse
  • online abuse
  • verbal abuse
  • emotional abuse
  • sexual abuse

What signs to look for

If you believe that you or someone else could be a victim of domestic abuse, there are signs that you can look out for including:

  • being withdrawn
  • having bruises
  • controlling finances
  • not being allowed to leave the house
  • monitoring technology use such as social media platforms

Where to get help

If you believe you are being abused, or worried you may commit domestic abuse, please use the services on this page.

If you suspect that your neighbours or those in your community are victims of domestic abuse, we encourage you to report it to the police.

 

Call 999

If you are in immediate danger, call 999 and ask for the police – the police will continue to respond to emergency calls.

If you are in danger and unable to talk on the phone, dial 999, listen to the questions from the operator and respond by coughing or tapping the handset if you can. Then follow the instructions depending on whether you are calling from a mobile or a landline.

If you call from a mobile

If prompted, press 55 to Make Yourself Heard – this will transfer your call to the police.

Pressing 55 only works on mobiles and does not allow police to track your location.

If you call 999 from a landline

If only background noise can be heard and BT operators cannot decide whether an emergency service is needed, then you will be connected to a police call handler.

If you replace the handset, the landline may remain connected for 45 seconds in case you pick up again.

When 999 calls are made from landlines, information about your location should be automatically available to the call handlers to help provide a response.

National Domestic Abuse Helpline

Refuge runs the National Domestic Abuse Helpline, which you can call for free, and in confidence, 24 hours a day on 0808 2000 247. Its website provides guidance and support for potential victims, as well as those who are worried about friends and loved ones. It also has a form through which you can book a safe time for a call from the team.

Refuge’s website includes a range of resources on identifying the signs of domestic abuse, and a safety guide for women and children who are living with a perpetrator. It also features a tech abuse chat-bot with step-by-step instructional videos on how to secure devices such as phones and laptops. Look for the pink button in the bottom-right corner.

Women’s Aid

Women’s Aid has a range of direct services for survivors, including a live chat service and an online Survivors’ Forum. They have developed additional advice specifically designed for the current coronavirus outbreak. You can also find your local domestic abuse service on their website. They also provide information on the support helplines available in Wales, Scotland and Northern Ireland.

Men’s Advice Line

The Men’s Advice Line is a confidential helpline for male victims of domestic abuse and those supporting them.

Telephone: 0808 801 0327

Galop – for members of the LGBT+ community

Galop runs the National LGBT+ Domestic Abuse specialist helpline.

Telephone: 0800 999 5428

Email: help@galop.org.uk

Hestia

Hestia provides a free mobile app, Bright Sky, which provides support and information to anyone who may be in an abusive relationship or those concerned about someone they know.

Chayn

Chayn provides online help and resources in a number of languages about identifying manipulative situations and how friends can support those being abused.

Sexual assault referral centres

Sexual assault referral centres continue to provide non-judgmental advice and support services to victims and survivors of sexual assault or abuse.

Interviews, forensic examinations and sexual health and counselling services are offered in a comfortable environment where staff will ensure that victims and survivors will be managed safely to comply with coronavirus guidance. Please call your local sexual assault referral centre to arrange care and support, which may be provided in person or remotely depending on your needs.

 

 

 

 

 

 

Opening Times

  • Monday
    08:30 until 18:30
    Emergency Calls Only 08:00 - 08:30 Non Urgent Appts. 08:30 - 12:00 Urgent on the day calls and all other enquiries after 12:00 midday
  • Tuesday
    08:30 until 18:30
    Emergency Calls Only 08:00 - 08:30 Non Urgent Appts. 08:30 - 12:00 Urgent on the day calls and all other enquiries after 12:00 midday
  • Wednesday
    08:30 until 18:30
    Emergency Calls Only 08:00 - 08:30 Non Urgent Appts. 08:30 - 12:00 Urgent on the day calls and all other enquiries after 12:00 midday
  • Thursday
    08:30 until 18:30
    Emergency Calls Only 08:00 - 08:30 Non Urgent Appts. 08:30 - 12:00 Urgent on the day calls and all other enquiries after 12:00 midday
  • Friday
    08:30 until 18:30
    Emergency Calls Only 08:00 - 08:30 Non Urgent Appts. 08:30 - 12:00 Urgent on the day calls and all other enquiries after 12:00 midday
  • Saturday
    CLOSED
  • Sunday
    CLOSED