Important - Service Level 1 is in operation today

Southbourne Surgery

337 Main Road, Southbourne, West Sussex, PO10 8JH

Telephone: 01243 388740

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Latest News:

Annual Reviews Dr Chadwick New Nurse Surgery News Letter Winter 2022/23

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Annual Reviews

Posted on March 16th, 2023

We have been looking at ways to improve the way we make appointments for patients who have long term conditions […]

Dr Chadwick

Posted on February 15th, 2023

After a 37 years working as a local GP Dr Chadwick has decided to hang up his stethoscope and retire […]

New Nurse

Posted on February 13th, 2023

We have a new nurse joining our team! Nurse Sara joins us in February. She will be carrying out long […]

Surgery News Letter Winter 2022/23

Posted on January 13th, 2023

Please click on the link to read our latest surgery newsletter News letter Winter 2022/23

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Opening Times

Monday
08:30 until 18:30
Please call after 10.30am to book routine appointments
Tuesday
08:30 until 18:30
Please call after 10.30am to book routine appointments
Wednesday
08:30 until 18:30
Please call after 10.30am to book routine appointments
Thursday
08:30 until 18:30
Please call after 10.30am to book routine appointments
Friday
08:30 until 18:30
Please call after 10.30am to book routine appointments
Saturday
CLOSED
Sunday
CLOSED

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Staff Login | Privacy | Accessibility

Patient Survey

1Past Experience

2About the Practice

3The Clinicians

In the past 6 months, how easy have you found the following:*
Very easy Fairly easy Not very easy Very difficult N/A
Getting through on the phone
Speaking to a doctor on the phone
Speaking to a nurse on the phone
Obtaining test results by phone
Think about the last time you tried to see a doctor fairly quickly. Were you able to see a doctor on the same day or in the next two weekdays that the surgery was open?*
Yes No Cant remember
If you weren't able to be seen during the next 2 weekdays, why was that?
- There weren't any appointments
- Times offered didn't suit
- Appointment was with a Dr who I didn't want to see
- Only a nurse was free but I wanted to see a Dr
- Other
Please let us know the reason:*

How clean do you find the GP Surgery?*
Very clean Fairly clean Not very clean Not at all clean
How helpful do you find the receptionists?*
Very Fairly Not very Not at all
How long after your appointment time do you normally wait to be seen (excluding drop-in clinics)?*
I am normally seen on time 0-15 minutes 15-30 minutes More than 30 minutes Cant remember
How satisfied are you with the opening hours at the surgery?*
Very Fairly Neither satisfied nor dissatisfied Quite dissatisfied Very dissatisfied

How easy is it for you to get an appointment with a GP?*
Very easy Fairly easy Not very easy Not at all easy Don't know

The last time you saw a GP, how good was the GP at each of the following:*

	Very good	Good	Average	Poor	Very poor
Giving you enough time
Asking about your symptoms
Listening to you
Explaining tests & treatment
Involving you in decisions about your care
Treating you with care and concern
Taking your problems seriously

How easy is it for you to get an appointment with a Nurse?*
Very easy Fairly easy Not very easy Not at all easy Don't know

The last time you saw a Nurse, how good was the Nurse at each of the following:*

	Very good	Good	Average	Poor	Very poor
Giving you enough time
Asking about your symptoms
Listening to you
Explaining tests & treatment
Involving you in decisions about your care
Treating you with care and concern
Taking your problems seriously

Comments
This field is for validation purposes and should be left unchanged.

Friends & Family Test

We would like you to think about your recent experiences of our service.
Thinking about your recent visit, overall, how was your experience of our service?*
- Very good
- Good
- Neither good nor poor
- Poor
- Very poor
- Don't know
Please can you tell us why you gave your answer?
Email
This field is for validation purposes and should be left unchanged.

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Save & Close

	Very easy	Fairly easy	Not very easy	Very difficult	N/A
Getting through on the phone
Speaking to a doctor on the phone
Speaking to a nurse on the phone
Obtaining test results by phone