Welcome to Southbourne Surgery
We would like to thank you for your patience and clear support during the pandemic.
To help our patients access Doctors during the pandemic an online consultation programme called e-consult has been set up. We recently piloted this and were quickly overwhelmed by the volume of contact.
We would kindly ask that this resource is only to be used after you have accessed the following self care link or contacted the pharmacist where appropriate.
We endeavour to respond to e-consults within 2 working days however during busy periods it may be necessary for this to be delayed after assessment by a member of the triage team. If you feel a more urgent response is required, please contact the surgery reception team.
The transmission of digital images of children that show genitalia or "sensitive" areas is illegal even if it is from a parent to a medical practitioner.
Therefore please ensure that if you upload an image using e-consult that it does not include these areas.
This practice is experiencing disruption to normal services as a result of increased Coronavirus activity at the present time. We have moved to telephone triage for urgent problems with no pre-bookable appointments and are only able to offer a limited service for non-urgent matters. Please be aware that both the reception team and the triage team are exceptionally busy, and we apologise in advance for any delay in taking your call. If your problem is life threatening, please dial 999. Please DO NOT send any photos of ailments to the surgery unless a doctor requests you to do so.
Coronavirus information - please click here This link includes
- A thank you to our local community
- Tips for home care of coronavirus patients
- Government 'shielding' letters for high risk patients
- Frequently asked questions for home care of high risk patients
(Site updated 24/06/2020)