Your Access To Our Services Are Improving

The introduction of Accurx has had a positive impact on your ability to access our services. Our call wait times have reduced due to the option to submit online requests being utilised which has reduced our call numbers.

We invite your feedback on the Accurx online service – Contact us

January 2024

Inbound Calls Received – 6920

Average Call Wait Time – 31 Minutes 01 Seconds

February 2024

Inbound Calls Received – 6231

Average Call Wait Time – 53 Minutes 32 Seconds

January 2025

Inbound Calls Received – 4851

Average Call Wait Time – 16 Minutes 23 Seconds

February 2025

Inbound Calls Received – 4389

Average Call Wait Time – 16 Minutes 25 Seconds