Contact the practice
Southbourne Surgery
337 Main Road
Southbourne
West Sussex
PO10 8JH
southbourne.surgery@nhs.net
Telephone: 01243 388740
Out of Hours: 111
Opening Times
| Monday | 8:30am to 6:30pm Please call after 10.30am to book routine appointments |
| Tuesday | 8:30am to 6:30pm Please call after 10.30am to book routine appointments |
| Wednesday | 8:30am to 6:30pm Please call after 10.30am to book routine appointments |
| Thursday | 8:30am to 6:30pm Please call after 10.30am to book routine appointments |
| Friday | 8:30am to 6:30pm Please call after 10.30am to book routine appointments |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
If you need medical help when we are closed, you should call the NHS 111 service, but it’s not a 999 emergency.
NHS 111 can provide urgent advice or treatment for problems arising outside normal surgery hours and you may be invited to attend an out-of-hours clinic. Please note that your call may be recorded.
Please telephone 111 to access this service between 6.30pm and 8.00am on weekdays and all during the weekends and Bank Holidays.
The Out of Hours Service is unable to issue repeat prescriptions. These will need to be requested and collected during weekdays from the surgery.
For more information regarding the 111 service, please click here.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
How to make a complaint
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available HERE or from reception.
