Contact the practice
Southbourne Surgery
337 Main Road
Southbourne
West Sussex
PO10 8JH
southbourne.surgery@nhs.net
Telephone: 01243 388740
Out of Hours: 111
Email: southbourne.surgery@nhs.net
Opening Times
| Monday | 8:30am to 6:00pm Our phone lines close at 5:30pm. We are closed on bank holiday's |
| Tuesday | 8:30am to 6:00pm Our phone lines close at 5:30pm |
| Wednesday | 8:30am to 6:00pm Our phone lines close at 5:30pm |
| Thursday | 8:30am to 6:00pm Our phone lines close at 5:30pm |
| Friday | 8:30am to 6:00pm Our phone lines close at 5:30pm. We are closed on bank holiday's |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
If you need medical help when we are closed, you should call the NHS 111 service, visit a local pharmacy, visit an urgent treatment centre (UTC) or in an emergency call 999.
NHS 111 can provide urgent advice or treatment for problems arising outside normal surgery hours and you may be invited to attend an out-of-hours clinic. Please note that your call may be recorded.
Please telephone 111 to access this service between 6.00pm and 8.30am on weekdays and all hours during the weekends and Bank Holidays.
The Out of Hours Service is unable to issue repeat prescriptions. These will need to be requested and collected during weekdays from the surgery.
For more information regarding the 111 service, please click here.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
Local pharmacies are able to help with a number of conditions. You can check if they are able to help you by reviewing the below link
How pharmacies can help – NHS
Urgent Treatment Centres can help when its not a life threatening emergency. They can deal with many problems that people present at A&E.
When to visit an urgent treatment centre (UTC) – NHS
In a genuine emergency you should call 999
Chest pains and / or shortness of breath constitute an emergency
How to make a complaint
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available HERE or from reception.
